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Kahara in the news and catering industry, a shop assistant with soup on his face, complained that "you should be responsible for your words and deeds."

By mobilephones 31/05/2022 863 Views

Storyful/Via video-player.buzzfeed.com

"customer harassment" (customer harassment) refers to excessive claims and harassment received by the customer (customer). There are also repeated calls in the catering industry for Cashara to suffer. Nellie, who works at Sol De Jalisco, a Mexican restaurant in the Temple of Texas, is one of them. [BuzzFeed/Krista Torres] [Video] Cashara in the catering industry, a shop assistant with soup on his face complained that he was "responsible for his words and deeds."

Recently, more than a year after becoming a store manager, there will be a disaster in order to deal with customers who have been fired. Shooting a video like that caused a stir on SNS.

@ bummynelly/tiktok.com

ニュース 外食産業でのカスハラ、顔にスープをかけられた店員は「自分の言動に責任を持って」と訴え

Surveillance footage shows a guest holding a cup of soup lodging a complaint about a touring performance. Then I threw a cup at the face of Mr. Nelly corresponding to the cashier.

BuzzFeed asked Mr. Nellie about the details of the time. Mr. Nellie reviews as follows. "A female client contacted me and said that the soup was mixed with melted plastic fragments."I suggest taking all measures, including refunds and replacement of new products, but the women stubbornly refuse."I will shout on the phone. I appeal not to scold me in public. I suggest you do whatever you want. But this instead makes the anger longer. "more importantly, the client said," the attitude is gone. "No matter how much you ask, I won't stop calling," he said. "I can only say'I'm sorry 'and I feel helpless."

After that, the complaining guest will call Mr. Nellie again. It is said that Mr. Neely called on the guests at the cashier not to hang up until the guests at the cashier had been dealt with.

But after a while, the female customer walked into the store. "even if I had to call the police, the client screamed angrily and did not stop scolding in public. Moreover, he was reprimanded in front of the full main restaurant. Mr. Nellie took out his cell phone, but he wanted to solve the problem without interfering with the police, so he said he quickly put it away.

最終更新:BuzzFeed Japan

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