Japanese smartphone charges that have been said to be higher than overseas.The basic fee has dropped significantly as the cheap plan of the three carriers has begun.However, these plans are for online contracts, reducing costs such as stores and reducing them.DOCOMO has decided to deal with stores for a fee in the cheap plan "AHAMO", but it is also true that many people want to use low cost while receiving explanations at actual stores.
Next to Japan, Korea offers a smartphone service similar to Japan in the world, such as selling terminals mainly for career.In South Korea, an online discount fee has appeared, and the basic charge has been reduced.On the other hand, for users who want to receive explanations at the store, the movement of cost cuts is in full swing by expanding unmanned stores.
In March 2021, the Korean carrier LG U +opened a U +Antact Store in Jongno -ku, a downtown area of Seoul.Other carriers have already developed similar unmanned stores, but they can only receive limited services such as SIM contracts and opening work.On the other hand, LG U+unmanned stores can provide full service, such as explaining the contents of the service, exhibiting and selling smartphones.Moreover, business hours are 24 hours.You can buy contract work and smartphones even at midnight.
After entering the store, you will receive a QR code and use various services in the store.There is a large digital signage display on the wall inside the store, where you can see detailed explanations of services, fees, and smartphone functions.Various campaign information has also been presented, and it seems that there are some ideas so that visitors do not know.You can check the comparison of the plan yourself until you are satisfied.
You can also experience smartphones using the same digital signage display.Not only can you actually touch the smartphone machine, but you can also see the operation of the smartphone and examples using a camera on a large screen.You can easily compare multiple smartphones.
The merit that you can receive and receive various explanations in this way is that you can compare and investigate at your own pace.For example, some stores may strongly encourage visitors to products that the store wants to sell due to smartphone inventory and sales.In addition, some people may find that the explanation by the staff is troublesome just by looking at the store and just looking at it.
In the daytime, there is a face -to -face corner, and the staff is stationed and can be explained.It's an unmanned store, but it's not completely unmanned.However, compared to conventional stores, the number of staff can be operated in a much smaller number.In the first place, there will be customers who like "non -face -to -face" in this store, so there will be only one face -to -face staff.
Now, check the contract, and if you decide the smartphone you want, you will use a tablet at the unmanned contract corner to complete the contract.When completed, the QR code will be printed and come out, so you will receive a smartphone or SIM card by holding it over an unmanned locker in the store.Perhaps the SIM and smartphone are prepared behind the locker during the contract, so that they can just receive them at the end of the contract.
In addition, the contract operation requires a certificate of the person.In Japan, the proof of status is not completely unified, and there are various formats, such as my number and license.South Korea has a unified national identification, so you can verify your identity at all contracts there.However, it takes some time to confirm, so LG U+has introduced "Easy Certification of Neighbor" in collaboration with the web service Neighbor.If you verify your identity in advance, you can easily prove your identity.It is expected that this kind of web ID card will be used in the future for identification at online and unmanned stores.
By the way, there is a sofa in the store, and it also offers a free coffee service.It is said that it can be drunk for free with a QR code when entering the store.Unmanned lockers also sell USB cables and screen protection films.The protective film is sold simply by putting a smartphone and sliding the jig, so anyone can easily stick a film on the spot.
LG U+will increase this store to four locations in Japan this year, such as Pusan City.In addition to providing unmanned but manned services, it responds well to consumers who want to refrain from face -to -face with the new Coronavirus, and will do more and more new things online.It can be said that the unmanned store is also suitable.In Japan, there is enough to develop this unmanned store in urban areas.